{"id":16462,"date":"2020-07-28T12:02:08","date_gmt":"2020-07-28T16:02:08","guid":{"rendered":"https:\/\/rabdesign.ca\/returns\/"},"modified":"2026-02-03T18:37:15","modified_gmt":"2026-02-03T18:37:15","slug":"returns","status":"publish","type":"page","link":"https:\/\/wp-dev.rabdesign.ca\/fr\/returns\/","title":{"rendered":"Return Policy"},"content":{"rendered":"

[vc_row css=\u00a0\u00bb.vc_custom_1595957913995{padding-top: 70px !important;}\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbReturn Policy\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:left|color:%2300285d\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb align=\u00a0\u00bbalign_left\u00a0\u00bb border_width=\u00a0\u00bb2″ el_width=\u00a0\u00bb10″ css=\u00a0\u00bb.vc_custom_1595951685367{padding-top: 10px !important;padding-bottom: 7px !important;}\u00a0\u00bb accent_color=\u00a0\u00bb#00285d\u00a0\u00bb][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbreturnwidth\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1595951930089{padding-bottom: 25px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-xs-12″][vc_column_text]<\/p>\n

    \n
  1. All return material must be accompanied by a \u201cReturn Materials Authorization\u201d (RMA) number. Any merchandise returned without a proper authorization number will be refused.<\/li>\n
  2. Application for return authorization must be accompanied by original P.O. number and\/or Invoice number.<\/li>\n
  3. Requests for returns of damaged products must be made within 30 days from date of shipment, and are valid for a 30 day period only.<\/li>\n
  4. Materials must be returned in the original factory sealed cartons, in saleable condition.<\/li>\n
  5. Returns must be made \u201cFreight Prepaid\u201d to the location specified by our customer service representative.<\/li>\n
  6. All materials returned are subject to inspection. No credit will be issued for non-saleable or damaged materials.<\/li>\n
  7. Shipments containing items other than those authorized on the RMA will result in refusal of the complete shipment.<\/li>\n
  8. Only regular items in the current line are returnable. No discounted or special items will be accepted.<\/li>\n
  9. Credit will be issued at original invoice prices. Handling and restocking charges may apply. Restocking charges will be advised in advance at the time of RMA.<\/li>\n<\/ol>\n

    [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1596036461161{padding-top: 25px !important;padding-bottom: 55px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb3\/4″ offset=\u00a0\u00bbvc_col-md-12 vc_col-xs-12″][vc_empty_space][vc_custom_heading text=\u00a0\u00bbPolitique de retour\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:left|color:%2300285d\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb align=\u00a0\u00bbalign_left\u00a0\u00bb border_width=\u00a0\u00bb2″ el_width=\u00a0\u00bb10″ css=\u00a0\u00bb.vc_custom_1595951685367{padding-top: 10px !important;padding-bottom: 7px !important;}\u00a0\u00bb accent_color=\u00a0\u00bb#00285d\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n

      \n
    1. Tout produit retourn\u00e9 doit \u00eatre accompagn\u00e9 d\u2019un num\u00e9ro d\u2019autorisation de retour. Toute marchandise retourn\u00e9e sans num\u00e9ro d\u2019autorisation sera refus\u00e9e.<\/li>\n
    2. La demande d\u2019autorisation de retour doit comprendre le num\u00e9ro de commande original ou le num\u00e9ro de facture (ou les deux).<\/li>\n
    3. Les demandes de retour de produits endommag\u00e9s doivent \u00eatre faites dans les 30 jours suivant la date d\u2019exp\u00e9dition et ne demeurent valides que pendant 30 jours.<\/li>\n
    4. Le produit doit \u00eatre retourn\u00e9 dans les bo\u00eetes scell\u00e9es d\u2019origine de mani\u00e8re \u00e0 ce qu\u2019on puisse l\u2019inclure dans une autre commande.<\/li>\n
    5. Les retours doivent \u00eatre en port pay\u00e9 \u00e0 l\u2019endroit indiqu\u00e9 par notre repr\u00e9sentant du service \u00e0 la client\u00e8le.<\/li>\n
    6. Tous les produits retourn\u00e9s seront inspect\u00e9s. Aucun cr\u00e9dit ne sera accord\u00e9 si le produit ne peut \u00eatre vendu tel quel ou s\u2019il est endommag\u00e9.<\/li>\n
    7. Les bo\u00eetes contenant des articles qui ne sont pas dans l\u2019autorisation de retour seront refus\u00e9es.<\/li>\n
    8. Seuls les articles standards de la gamme de produits en cours peuvent \u00eatre retourn\u00e9s. Aucun article \u00e0 prix r\u00e9duit ou sp\u00e9cial ne sera accept\u00e9.<\/li>\n
    9. Le cr\u00e9dit accord\u00e9 correspondra au prix de la facture originale. Des frais de manutention et de remise en stock peuvent s\u2019appliquer. Les frais de remise en stock seront communiqu\u00e9s \u00e0 l\u2019avance au moment de la demande d\u2019autorisation de retour.<\/li>\n<\/ol>\n

      [\/vc_column_text][vc_separator][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

      [vc_row css=\u00a0\u00bb.vc_custom_1595957913995{padding-top: 70px !important;}\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbReturn Policy\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:left|color:%2300285d\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb align=\u00a0\u00bbalign_left\u00a0\u00bb border_width=\u00a0\u00bb2″ el_width=\u00a0\u00bb10″ css=\u00a0\u00bb.vc_custom_1595951685367{padding-top: 10px !important;padding-bottom: 7px !important;}\u00a0\u00bb accent_color=\u00a0\u00bb#00285d\u00a0\u00bb][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbreturnwidth\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1595951930089{padding-bottom: 25px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-xs-12″][vc_column_text] All return material must be accompanied by a \u201cReturn Materials Authorization\u201d (RMA) number. Any merchandise returned without a proper authorization number will be refused. Application for return authorization must be accompanied by […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-16462","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nReturn Policy - RAB Design Lighting Inc.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wp-dev.rabdesign.ca\/fr\/returns\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:locale:alternate\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy\" \/>\n<meta property=\"og:description\" content=\"[vc_row css=\u00a0\u00bb.vc_custom_1595957913995{padding-top: 70px !important;}\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbReturn Policy\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:left|color:%2300285d\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb align=\u00a0\u00bbalign_left\u00a0\u00bb border_width=\u00a0\u00bb2″ el_width=\u00a0\u00bb10″ css=\u00a0\u00bb.vc_custom_1595951685367{padding-top: 10px !important;padding-bottom: 7px !important;}\u00a0\u00bb accent_color=\u00a0\u00bb#00285d\u00a0\u00bb][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbreturnwidth\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1595951930089{padding-bottom: 25px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-xs-12″][vc_column_text] All return material must be accompanied by a \u201cReturn Materials Authorization\u201d (RMA) number. Any merchandise returned without a proper authorization number will be refused. Application for return authorization must be accompanied by […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wp-dev.rabdesign.ca\/fr\/returns\/\" \/>\n<meta property=\"og:site_name\" content=\"RAB Design Lighting Inc.\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-03T18:37:15+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/wp-dev.rabdesign.ca\/returns\/\",\"url\":\"https:\/\/wp-dev.rabdesign.ca\/returns\/\",\"name\":\"Return Policy - RAB Design Lighting Inc.\",\"isPartOf\":{\"@id\":\"https:\/\/wp-dev.rabdesign.ca\/#website\"},\"datePublished\":\"2020-07-28T16:02:08+00:00\",\"dateModified\":\"2026-02-03T18:37:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/wp-dev.rabdesign.ca\/returns\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/wp-dev.rabdesign.ca\/returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/wp-dev.rabdesign.ca\/returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/wp-dev.rabdesign.ca\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Return Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/wp-dev.rabdesign.ca\/#website\",\"url\":\"https:\/\/wp-dev.rabdesign.ca\/\",\"name\":\"RAB Design Lighting Inc.\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/wp-dev.rabdesign.ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/wp-dev.rabdesign.ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/wp-dev.rabdesign.ca\/#organization\",\"name\":\"RAB Design Lighting Inc.\",\"url\":\"https:\/\/wp-dev.rabdesign.ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/wp-dev.rabdesign.ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/wp-dev.rabdesign.ca\/wp-content\/uploads\/2024\/07\/RAB-logo.png\",\"contentUrl\":\"https:\/\/wp-dev.rabdesign.ca\/wp-content\/uploads\/2024\/07\/RAB-logo.png\",\"width\":401,\"height\":127,\"caption\":\"RAB Design Lighting Inc.\"},\"image\":{\"@id\":\"https:\/\/wp-dev.rabdesign.ca\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Return Policy - RAB Design Lighting Inc.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wp-dev.rabdesign.ca\/fr\/returns\/","og_locale":"fr_CA","og_type":"article","og_title":"Return Policy","og_description":"[vc_row css=\u00a0\u00bb.vc_custom_1595957913995{padding-top: 70px !important;}\u00a0\u00bb][vc_column][vc_custom_heading text=\u00a0\u00bbReturn Policy\u00a0\u00bb font_container=\u00a0\u00bbtag:h1|text_align:left|color:%2300285d\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb align=\u00a0\u00bbalign_left\u00a0\u00bb border_width=\u00a0\u00bb2″ el_width=\u00a0\u00bb10″ css=\u00a0\u00bb.vc_custom_1595951685367{padding-top: 10px !important;padding-bottom: 7px !important;}\u00a0\u00bb accent_color=\u00a0\u00bb#00285d\u00a0\u00bb][\/vc_column][\/vc_row][vc_row el_class=\u00a0\u00bbreturnwidth\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1595951930089{padding-bottom: 25px !important;}\u00a0\u00bb][vc_column offset=\u00a0\u00bbvc_col-xs-12″][vc_column_text] All return material must be accompanied by a \u201cReturn Materials Authorization\u201d (RMA) number. Any merchandise returned without a proper authorization number will be refused. Application for return authorization must be accompanied by […]","og_url":"https:\/\/wp-dev.rabdesign.ca\/fr\/returns\/","og_site_name":"RAB Design Lighting Inc.","article_modified_time":"2026-02-03T18:37:15+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimation du temps de lecture":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/wp-dev.rabdesign.ca\/returns\/","url":"https:\/\/wp-dev.rabdesign.ca\/returns\/","name":"Return Policy - RAB Design Lighting Inc.","isPartOf":{"@id":"https:\/\/wp-dev.rabdesign.ca\/#website"},"datePublished":"2020-07-28T16:02:08+00:00","dateModified":"2026-02-03T18:37:15+00:00","breadcrumb":{"@id":"https:\/\/wp-dev.rabdesign.ca\/returns\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wp-dev.rabdesign.ca\/returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/wp-dev.rabdesign.ca\/returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wp-dev.rabdesign.ca\/"},{"@type":"ListItem","position":2,"name":"Return Policy"}]},{"@type":"WebSite","@id":"https:\/\/wp-dev.rabdesign.ca\/#website","url":"https:\/\/wp-dev.rabdesign.ca\/","name":"RAB Design Lighting Inc.","description":"","publisher":{"@id":"https:\/\/wp-dev.rabdesign.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wp-dev.rabdesign.ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/wp-dev.rabdesign.ca\/#organization","name":"RAB Design Lighting Inc.","url":"https:\/\/wp-dev.rabdesign.ca\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/wp-dev.rabdesign.ca\/#\/schema\/logo\/image\/","url":"https:\/\/wp-dev.rabdesign.ca\/wp-content\/uploads\/2024\/07\/RAB-logo.png","contentUrl":"https:\/\/wp-dev.rabdesign.ca\/wp-content\/uploads\/2024\/07\/RAB-logo.png","width":401,"height":127,"caption":"RAB Design Lighting Inc."},"image":{"@id":"https:\/\/wp-dev.rabdesign.ca\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/wp-dev.rabdesign.ca\/fr\/wp-json\/wp\/v2\/pages\/16462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp-dev.rabdesign.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp-dev.rabdesign.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp-dev.rabdesign.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wp-dev.rabdesign.ca\/fr\/wp-json\/wp\/v2\/comments?post=16462"}],"version-history":[{"count":2,"href":"https:\/\/wp-dev.rabdesign.ca\/fr\/wp-json\/wp\/v2\/pages\/16462\/revisions"}],"predecessor-version":[{"id":27881,"href":"https:\/\/wp-dev.rabdesign.ca\/fr\/wp-json\/wp\/v2\/pages\/16462\/revisions\/27881"}],"wp:attachment":[{"href":"https:\/\/wp-dev.rabdesign.ca\/fr\/wp-json\/wp\/v2\/media?parent=16462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}